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Privacy policy

How we collect, use and protect your personal information when you visit our site or buy from us.

Information we collect

When you place an order or contact us, we collect the details you give us, such as your name, email address, delivery address, phone number and order history. When you visit our site, we automatically collect basic technical information, such as your browser type, device, pages viewed and approximate location. Payments are handled by our payment providers, and we do not store your full card details.

How we use your information

We use your information to process and deliver orders, handle returns and exchanges, answer your questions, prevent fraud and improve our products and website. If you agree to receive marketing emails, we will send you news and offers. You can unsubscribe at any time using the link in any email.

Cookies

We use essential cookies to make the site and checkout work. With your consent, we may also use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as payment processors, delivery companies, email providers and website hosts, and only as needed for them to provide their services. We may also disclose information when the law requires it or to protect our rights and customers.

How long we keep it

We keep order records for as long as needed for accounting, tax and legal purposes. We keep other information only as long as needed for the purposes described here, then delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct, delete or move your personal information, to object to or restrict how we use it, and to withdraw consent at any time. To make a request, contact us using the contact details on this website. You may also complain to your local data protection authority.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

If you have any questions about this policy or your information, contact us using the contact details on this website.